标准号：ISO/IEC 18019-2004
实施状态：作废
中文名称：软件和系统工程.应用软件使用者文件的设计和制定指南
英文名称：Software and system engineering - Guidelines for the design and preparation of user documentation for application software
发布日期：2004-01
代替标准：ISO/IEC FDIS 18019-2003
采用标准：BS ISO/IEC 18019-2004,IDT;CAN/CSA-ISO/IEC 18019-04-2004,IDT
起草单位：ISO/IEC JTC 1/SC 7
标准简介：This International Standard gives guidelines for the design and preparation of user documentation for
application software. It describes how to establish what information users need, how to determine the way in
which that information should be presented to the users, and how then to prepare the information and make it
available.
For the purposes of this International Standard, application software includes the types listed below.
• Consumer software packages, that is, software products designed and sold to carry out identified tasks,
where the software and its associated documentation are packaged for acquisition as a unit.
• Software for office applications such as word processors, spreadsheets, databases and electronic mail.
• Business software, for example, software for recording and monitoring business activities, such as stock
control and order processing.
• Specialist software for use by professionals, such as accounting systems, graphic design systems and
engineering design systems.
These guidelines may also be helpful for developing documentation for the following, although it does not
cover all the issues relating to them.
• Software engineering products for use by computer professionals.
• Software for programmable electronic or mechanical systems.
This International Standard is for use by people responsible for specifying, designing and preparing user
documentation for application software and people who manage these activities, including.
• Developers of tools for creating hardcopy documentation.
• Product designers.
• Application developers.
• Project managers.
• Authors.
• Programmers.
• Translators.
• Localisation staff.
It is intended for use in all types of organisations, whether or not a dedicated documentation department is
present. In all cases, it can be used as a basis for local standards and procedures. Readers are assumed to
have experience or knowledge of software development or documentation development processes.
This International Standard may also be useful to.
• Developers of tools for creating on-screen documentation.
• People who are evaluating existing or proposed application software.
文件格式：PDF
文件大小：1.30MB
文件页数：156
（以上信息更新时间为：2019-11-22）
ISO_IEC 18019-2004 软件和系统工程.应用软件使用者文件的设计和制定指南.pdf
(1.3 MB)
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