标准号：ISO/IEC TR 20000-10-2013
实施状态：作废
中文名称：信息技术.服务管理.第10部分:概念和术语
英文名称：Information technology.Service management.Part 10: Concepts and terminology
发布日期：2013-11-01
被替代标准：ISO/IEC TR 20000-10-2015
起草单位：ISO/IEC JTC 1/SC 7
标准简介：This part of ISO/IEC 20000 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000‑1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
文件格式：PDF
文件大小：1.47MB
文件页数：28
（以上信息更新时间为：2019-11-22）
ISO_IEC TR 20000-10-2013 信息技术.服务管理.第10部分_概念和术语.pdf
(1.47 MB)
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